[ Last updated and effective as of March 20, 2015 ]
• What is the effective date of this Policy and when does this Policy apply?
• What is our policy on children’s privacy?
• A special note to parents or legal guardians.
• What information about you do we collect?
• What security measures do we take?
• Where is your information kept or transferred to?
• What is your right to obtain, change or remove your information?
• What is our policy on tracking?
• Does this Policy apply in other countries?
• How can you contact us with questions about this Policy?
WHAT IS THE EFFECTIVE DATE OF THIS POLICY AND WHEN DOES THIS POLICY APPLY?
This Policy is effective as of the date set out above. We reserve the right to modify this Policy at any time, and such revisions will become effective upon the earlier of (a) posting of the revisions to the Sites, or (b) distribution by electronic mail. Your continued use of any of the Sites or the Services after the effective date of the revisions means that you accept and agree to any such revisions. This Policy applies solely to our on-line information gathering and disclosure practices in connection with the Sites, and does not apply to any of our practices conducted off-line.
WHAT IS OUR POLICY ON CHILDREN’S PRIVACY?
The Company does not knowingly collect any personally identifiable information from children under thirteen (13) years of age unless the collection complies with the Children’s Online Privacy Protection Act. If you are under thirteen (13) years of age, do not send any information about yourself to the Company. If the Company discovers that a child under the age of 13 has provided the Company with personally identifiable information, the Company will use commercially reasonable efforts to delete that child’s personally identifiable information.
A SPECIAL NOTE TO PARENTS OR LEGAL GUARDIANS
Parents or legal guardians should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other personal information without parental permission.
WHAT INFORMATION ABOUT YOU DO WE COLLECT?
By accessing or using the Sites, you may provide to us two types of information:
(a) “Personally-identifiable Information” that you voluntarily choose to disclose to us, such as your name, address, phone number, e-mail, and credit and/or debit cards or other payment information.
(b) “Non-personally-identifiable Information,” which we collect through the use of the technologies called “cookies,” “web beacons” and/or “web logs.” We use the information we collect to monitor and analyze how users use the Sites and the Services, to provide customer service and to maintain and improve the Services. We may also collect technical information to help us identify your mobile device.
You may be asked to submit personally-identifiable information to access or use certain aspects of the Services offered on the Sites – for example, when you create an account, subscribe to our mailing list, purchase a product, contact us, receive customer or technical support, or participate in chat rooms, forums, polls, surveys, questionnaires, contests, sweepstakes or other promotions. If you choose not to submit the requested personally-identifiable information, you will not be able to access or use some or all of these Services. We may also collect other types of information about you, such as your gender, hobbies and interests, and this information may be associated with your personally-identifiable information.
We use “cookies” to collect information, on an aggregate basis, about how the Sites are used. This information may include the date and time of visits to the Sites and time spent on the Sites. The use of “cookies” allows us to personalize your use of the Sites and to provide greater convenience each time that you visit. You may choose to disable cookies on your computer, block all cookies, or receive a warning before a cookie is stored on your computer (please consult instructions for your web browser). However, please note that if you disable or block cookies, it is possible that some parts of the Services will not be accessible to you.
“Web beacons” and “web logs” are used to allow our servers to automatically record information that your browser sends whenever you visit the Sites. This information includes the time and date, your Internet Protocol address, your geographic location (your zip code, your area code and/or your time zone), your browser type and version, the Sites and/or the Services that you use, and when and how long you use them. We use this information to monitor and analyze how users use the Sites and the Services, to provide customer service and to maintain and improve the Services.
WHAT SECURITY MEASURES DO WE TAKE?
The personally-identifiable information that you provide to us is stored on servers that are located in secured facilities with restricted access, and protected by protocols and procedures designed to ensure reasonable security of such information. In addition, we restrict access to the personally-identifiable information to those of our employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Sites and the Services. However, no data transmission over the Internet can be guaranteed to be completely secure, and, for this reason, we cannot ensure or warrant the security of any information that you transmit to us. You can help protect your personally-identifiable information by using a combination of letters and numbers in your password, changing your password often, using a secure web browser, and signing off and closing your web browser when you are finished with the use of the Sites.
WHERE IS YOUR INFORMATION KEPT OR TRANSFERRED TO?
The information that we collect may be transferred to, and stored at, a destination outside Canada, for instance if any of our servers from time to time are located outside Canada or if one of our service providers or suppliers is located in a country outside Canada or if we share your information (in accordance with the ‘With whom we share your information’ section below).
We will not share your information with third parties for the purposes of their direct marketing unless you affirmatively agree to such disclosure.
WHAT IS YOUR RIGHT TO OBTAIN, CHANGE OR REMOVE YOUR INFORMATION?
You have the right to access, update or delete your personally-identifiable information, and/or modify your account preferences for the Services by accessing the “My Account” area of the Services, or by contacting us at email@example.com. Please note that when you delete your account, we may retain your account information for a reasonable period of time for the purpose of internal account management and fraud prevention.
If you no longer wish to receive our announcements by e-mail, you may unsubscribe from receiving them at any time by choosing the “Unsubscribe” link at the bottom of our e-mails, or by writing to us at firstname.lastname@example.org. If you e-mail us to change your contact preferences, we will implement your requested changes within a reasonable period of time. Please note that your requested changes will not be effective until we implement such changes. Please also note that you cannot unsubscribe from certain correspondence from us, such as messages relating to your account transactions.
WHAT IS OUR POLICY ON TRACKING?
You may be able to adjust your browser’s settings to turn on a “do not track” feature. Although our policy may change in the future, currently, we do not support “do not track” and will not honor your web browser’s “do not track” signal.
We do not participate in tracking networks and do not intentionally or knowingly allow other parties to collect personally-identifiable information about your on-line activities over time and across different websites, when you visit the Sites or use any of the Services.
DOES THIS POLICY APPLY IN OTHER COUNTRIES?
We comply with the United States and Brazil privacy laws and regulations. We do not represent that the Sites are governed by, or operated in accordance with, the laws of other nations, or that the Sites or any portion of the Sites are appropriate or available for use in any particular location. If you choose to access the Sites, you do so at your own risk, and you are responsible for complying with all local laws, rules and regulations. By using the Sites, visitors to the Sites from outside the United States acknowledge and agree that the Sites are subject to United States and Brazil laws and regulations, and waive any claims against us that may arise under their own national laws.
HOW CAN YOU CONTACT US WITH QUESTIONS ABOUT THIS POLICY?
If you have any questions about either this Policy or our privacy practices, please contact us by e-mail at email@example.com, or by mail at:
Caixa Postal 148
Vitória, ES – Brazil